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Have you ever received a call from an 01323 number and wondered who it might be?
These numbers are linked to a specific region in the UK and are commonly used by businesses, residents, and service providers.
But how do you determine whether the call is legitimate or potentially a scam?
In this guide, we will explain everything about 01323 numbers, who uses them, whether they are landline or mobile numbers, their costs, and their role in business communications.
We will also discuss how to block unwanted 01323 calls and how to check who called you.
By the end, you’ll have a clear understanding of whether you should answer calls from 01323 numbers or ignore them.
What Are 01323 Numbers?

The 01323 area code is a UK geographic telephone number assigned to Eastbourne and its surrounding areas in East Sussex.
It is a standard landline code, meaning calls made to or from this area will display the 01323 prefix.
This area code follows the UK’s numbering plan, which assigns unique prefixes to different regions to help users identify where a call originates.
Eastbourne is a seaside town on the south coast of England, and 01323 numbers are widely used by local businesses, government offices, and residential users.
Although 01323 is primarily a landline number, some telecom providers offer VoIP (Voice over Internet Protocol) services, allowing businesses or individuals outside Eastbourne to use virtual 01323 numbers.
These virtual numbers help businesses appear more local to Eastbourne customers, even if they are based elsewhere.
Whether you receive a call from an 01323 number or consider getting one for business purposes, understanding its role and usage can help you make informed decisions.
Who Typically Uses 01323 Numbers?
The 01323 number is used by a variety of individuals and organisations in Eastbourne and nearby areas.
It serves multiple purposes, from personal communication to business operations. Here are the common users of 01323 numbers include:
Local Businesses
- Many companies in Eastbourne use 01323 numbers to establish a local presence and build trust with their customers.
Government Offices and Public Services
- Local councils, health services, and other public organisations use these numbers for official communication.
Residents
- Homeowners and tenants in Eastbourne use 01323 landlines for personal communication, especially those who prefer traditional phone services.
Call Centres and Customer Service Teams
- Some businesses use virtual 01323 numbers to manage customer interactions in the Eastbourne area.
Educational institutions
- Schools, colleges, and universities in Eastbourne may use 01323 numbers for administration and communication.
These numbers are widely recognised in the region, making them a valuable tool for businesses and individuals looking to maintain a strong local connection.
Whether you receive a call from an 01323 number or consider getting one, it is important to understand who might be on the other end.
Why Did You Receive a Call from 01323 Numbers?

Receiving a call from an 01323 number can be surprising, especially if you don’t recognise it. These numbers are linked to Eastbourne and surrounding areas in East Sussex and are used by a variety of callers.
Common reasons you might receive a call from an 01323 number:
- Local businesses: Companies in Eastbourne may call for appointments, services, or customer support.
- Government offices: Councils, healthcare providers, or other public services use 01323 numbers for official communication.
- Telemarketing or sales calls: Some companies use local numbers for marketing or promotions.
- Scam or fraudulent calls: Scammers sometimes spoof 01323 numbers to appear legitimate.
If you don’t recognise the number, it’s best to check online directories or use a reverse phone lookup to verify the caller before returning the call.
Is 01323 a Landline or a Mobile Number?
The 01323 number is a landline telephone code, specifically assigned to the Eastbourne area in East Sussex. It is not a mobile number and is regulated under the UK’s geographic numbering system.
Traditionally, 01323 numbers were used only for landline connections, but modern technology allows these numbers to be used as virtual phone numbers through VoIP services.
This means businesses outside Eastbourne can obtain a virtual 01323 number to create a local presence without a physical office in the area.
Unlike mobile numbers, which start with 07, 01323 numbers require a landline connection or VoIP service to function.
If you receive a call from an 01323 number, it is likely from a fixed-line user, a business, or a VoIP-based caller.
Are 01323 Numbers Free to Call?

Calls to 01323 numbers are not free unless they are included in your phone plan’s free minutes.
The cost of calling an 01323 number depends on the network provider and whether you are calling from a landline or mobile.
- If you call from a UK landline, the cost is typically the same as calling any other standard geographic number (01 or 02 codes).
- If you call from a UK mobile, charges may vary based on your network provider and tariff plan. Many mobile plans include free minutes to landline numbers, so you may not be charged separately.
- If you call from outside the UK, international rates will apply.
It’s always best to check with your provider to understand the exact cost of calling an 01323 number from your phone plan.
How Much Does it Cost to Call 01323 Number?
The cost of calling an 01323 number depends on your phone provider and whether you’re on a pay monthly, SIM-only, or pay-as-you-go plan.
As a UK geographic number, standard landline rates apply, but charges vary by network. Here’s the Call Costs for 01323 by Provider:
01323 Numbers Call Cost EE
- Pay Monthly & SIM-Only – 89p per minute
- Pay As You Go – 44p per minute
- Broadband & Phone – 12p per minute
01323 Numbers Call Cost O2
- Voice Call – 83p per minute
- Video Call – 75p per minute
- SMS – 40p per message
- MMS – 83p (Pay Monthly), 55p (Pay As You Go)
01323 Numbers Call Cost Three
- Virtual 01323 numbers start at £2.99 per month
It’s best to check with your provider, as charges may vary. Some plans include 01323 calls at no extra cost.
Can 01323 Numbers Be Used for Business Purposes?

Yes, 01323 numbers are commonly used by businesses in Eastbourne and surrounding areas.
These numbers help businesses establish a local identity, making it easier for customers to recognise and trust their contact information.
Companies in various industries, including hospitality, retail, healthcare, and professional services, use 01323 numbers to connect with local customers.
Some businesses also opt for virtual 01323 numbers, allowing them to operate from other locations while maintaining a local phone presence.
By using a geographic landline number, businesses appear more credible, especially when targeting customers in Eastbourne and East Sussex.
How Can You Get a Virtual 01323 Number?
A virtual 01323 number allows businesses or individuals to use an Eastbourne-based phone number without needing a physical landline.
Steps to get a virtual 01323 number
- Choose a telecom provider: Many services offer VoIP-based 01323 numbers, including Smart Numbers, SwitchboardFree, and Galaxy Numbers.
- Select a plan: Depending on your usage, you can choose a pay-as-you-go or subscription-based plan.
- Forward calls to your mobile or VoIP device: Virtual numbers allow call forwarding to any mobile or landline.
- Set up call management features: Some providers offer voicemail, call recording, and auto-attendant features.
With a virtual 01323 number, you can expand your business reach without physically being in Eastbourne.
A virtual 01323 number is a cost-effective solution for businesses looking to establish a strong local presence.
How to Identify Scam Calls from 01323 Numbers?

Not all 01323 calls are legitimate, as scammers sometimes use local numbers to hide their identity. Knowing the signs of a scam call can help you stay safe.
Steps to Spot a Scam Call
- Unknown or suspicious caller identity: If the caller won’t share details, it may be a scam.
- Requests for personal or financial information: Legitimate businesses never ask for sensitive data.
- Urgent or threatening language: Scammers create urgency to pressure victims into acting quickly.
- Recorded or robotic messages: Automated scam calls are increasingly common and often fraudulent.
If you suspect a scam, do not share personal details. Block the number and report it to your phone provider or regulatory authorities to help prevent further fraud.
Conclusion
01323 numbers are widely used in Eastbourne for personal, business, and official purposes. While they are primarily landline numbers, many companies use them as virtual business numbers.
If you receive a call from an 01323 number, it is likely from a local business, resident, or service provider.
However, some scammers misuse geographic numbers, so always verify the caller’s identity before sharing any personal information.
By understanding who uses 01323 numbers, their costs, and how to manage unwanted calls, you can make informed decisions about answering or blocking these calls.
FAQs About 01323 Numbers
Are all 01323 numbers linked to Eastbourne?
No, while 01323 numbers are primarily assigned to Eastbourne, they also cover some surrounding areas in East Sussex. The UK’s geographic numbering system ensures that calls from 01323 originate from this region.
Can I keep my 01323 number if I move outside Eastbourne?
Yes, you can keep your 01323 number by using a VoIP service or virtual landline. This allows businesses and individuals to retain their local presence even after relocating.
Are 01323 numbers used for telemarketing?
Some telemarketing companies use 01323 numbers, but not all calls from this area code are sales-related. Many legitimate businesses and residents also use these numbers for communication.
How can I tell if an 01323 call is a scam?
Scam calls often involve unknown callers, requests for personal details, or automated messages. If a call from 01323 seems suspicious, avoid sharing information and check the number using reverse lookup tools.
Do businesses outside Eastbourne use 01323 numbers?
Yes, many businesses outside Eastbourne use virtual 01323 numbers to establish a local presence. This helps them build trust with customers in the East Sussex area.
Can I get an 01323 number even if I don’t live in Eastbourne?
Yes, VoIP providers offer virtual 01323 numbers, allowing anyone to get a local Eastbourne number regardless of their physical location. These numbers can forward calls to your mobile or office phone.
What happens if I don’t answer a call from 01323?
If you miss a call from an 01323 number, the caller may leave a voicemail or try again later. If you’re unsure about the caller, you can use online lookup tools to verify their identity.


